Privacy Policy

Fragrina Ltd.
33 Kenilworth Road,
Luton, LU1 1DQ,
United Kingdom
Phone: +44 7361 807923
Email: fragrinaltd@gmail.com

At Fragrina, we prioritize the privacy and rights of our customers. This policy outlines how we handle the personal information you provide to us. We encourage you to read the following carefully to understand our practices regarding your personal data and how we protect it.

Data Controller:

Under the Data Protection Act 1998, the data controller is:
Fragrina Ltd.
33 Kenilworth Road,
Luton, LU1 1DQ,
United Kingdom.

Information We Collect:

Types of Information: We may collect and process the following types of data:

    • Personal Data: Information you provide by completing forms on our website www.fragrina.co.uk, including registration, service subscriptions, product purchases, material submissions, or requests for additional services. We may also request information when you report any issues with our site.
    • Correspondence Records: A record of any communication you have with us.
    • Survey Responses: Feedback provided through optional surveys for research purposes.
    • Transaction Details: Information related to transactions you complete on our site and the fulfillment of those orders.
    • Site Usage Data: Details of your visits to our website, including traffic data, location data, and logs of your activity.

Cookies and IP Addresses:

We may gather information about your device, such as your IP address, operating system, and browser type, for administrative purposes and to provide aggregate data to our advertisers. This information is statistical in nature and does not identify any individual user.

To enhance your experience, we may use cookies. Cookies help us:

  • Analyze audience size and usage trends.
  • Remember your preferences to customize your experience.
  • Speed up your navigation.
  • Recognize you on your return visits.

You can disable cookies through your browser settings; however, this may limit your access to certain features of our site. Additionally, our advertisers may use cookies that we do not control.

Data Storage and Protection:

We take reasonable measures to ensure your data is handled securely and in accordance with this privacy policy. All data you provide is stored on secure servers, and any payment information is encrypted using SSL technology.

If you are given a password to access certain sections of our site, you are responsible for keeping that password confidential. We advise against sharing your password with anyone.

Please be aware that while we strive to protect your personal information, data transmission over the internet is not entirely secure. Therefore, any data you send to our site is at your own risk. We do not store or share any credit card or payment details provided during your purchases. After receiving your data, we implement strict security measures to prevent unauthorized access.

Use of Your Information:

We may use your information in the following ways:

  • To ensure our content is presented effectively for you and your device.
  • To provide information, products, or services you request or that we believe may interest you, with your consent.
  • To fulfill our obligations under any contracts we have with you.
  • This is to enable you to participate in the interactive features of our service if you choose to do so.
  • We would like to inform you about changes to our services.
  • We do not sell or share your information with third parties.

If you are an existing customer, we may contact you via email or SMS regarding products and services similar to those you have previously purchased.

Disclosure of Your Information:

We may share your data with members of our team, including our subsidiaries and our ultimate holding company, as defined in section 736 of the UK Companies Act 1985.

Your Rights:

Our website may contain links to other sites operated by our partners, advertisers, and affiliates. If you visit any of these sites, please note that they have their privacy policies, and we do not accept any responsibility for their practices. We recommend reviewing these policies before submitting any personal information.

Access to Your Information:

Under the Act, you have the right to request access to the personal data we hold about you. Any access request may be subject to a fee of £10 to cover our administrative costs in providing this information.

Changes to Our Privacy Policy:

If we update our privacy policy, we will notify you of any changes by posting the new policy on this page.

Contact Us:

For any questions regarding this privacy policy, please contact us at:
Email: fragrinaltd@gmail.com
Phone: +44 7361 807923.